THRYVE HAIR LAB PRIVACY POLICY

Effective Date

July 22, 2025

Introduction

thryve HAIR LAB (“thryve,” “we,” “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website (the “Site”) or any services provided through it (the “Service”). By using the Site or Service, you agree to the terms of this Privacy Policy and our Terms of Use. Our services are intended for users located in the United States.

What Does This Privacy Policy Apply To?

This Privacy Policy applies to the following:

Your use of the Site and Services
Authorized sharing of your personal information by healthcare providers
Communications via email, text, social media, or chat
Your participation in surveys, promotions, or other engagements with Thryve

What Information is Being Collected?

We collect two types of information:

Personal Information: Details that can identify you, such as name, contact information, health information, or payment details.
Other Information: Technical or usage data that does not directly identify you.

How Do We Collect Information?

Information You Provide: Through forms, surveys, emails, consultations, and account registration.
Automatically Collected: Usage details, device and browser information, IP address, cookies, and location data.
From Third Parties: Healthcare or pharmacy providers may share relevant health and prescription data with your consent.

Cookies and Other Tracking Tools

We use cookies for functionality, analytics, personalization, and advertising. You can manage cookies through your browser settings. We also use tools like Google Analytics to evaluate user behavior anonymously.

How Do We Use Personal Information?

We use your information to:

Provide and improve our Site and Services
Customize your experience
Conduct analytics and research
Market Thryve products and services (with opt-out options)
Fulfill your requests and process payments
Detect and prevent fraud or misuse

When Do We Share Your Information?

With healthcare and pharmacy providers with your consent
With third-party service providers performing functions on our behalf
When required for legal compliance, business transfers, or enforcement of policies

Data Transfers and Storage

Your information may be stored in and accessed from the United States. While we use industry-standard security practices, no online platform can guarantee 100% security. Use of our Site is at your own risk.

Third-Party Links

We are not responsible for the privacy practices of any external sites linked from our Site. You are encouraged to review their privacy policies.

Your Choices

You may opt out of marketing emails by following the instructions in the message or by contacting us at [email protected]. For behavioral advertising opt-outs, visit:
http://www.aboutads.info/choices/
https://policies.google.com/technologies/ads
http://optout.networkadvertising.org/?c=1#!/

Do Not Track

Our Site does not currently respond to Do Not Track signals.

Children’s Privacy

thryve does not knowingly collect personal information from children under 13. If we learn we have done so, we will delete the data promptly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [email protected].